Hospitality Archives - blitz https://tufan.blitzarchive.com/category/hospitality/ tufan Mon, 03 Mar 2025 04:16:47 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 241003612 Understanding Hotel Management: Key Concepts and Calculations for Hospitality Professionals https://tufan.blitzarchive.com/2025/03/03/understanding-hotel-management-key-concepts-and-calculations-for-hospitality-professionals/ https://tufan.blitzarchive.com/2025/03/03/understanding-hotel-management-key-concepts-and-calculations-for-hospitality-professionals/#respond Mon, 03 Mar 2025 04:16:47 +0000 https://tufan.blitzarchive.com/?p=4112 I 16 assignments that need to be answered. 1st assignment needs to be in its own Word document labeled 1st assignment Identify the phases of the Guest Cycle within a hotel. Then describe what occurs within each phase. Also, indicate which departments would be involved within each phase. 2nd assignment needs to be in its […]

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]]> I 16 assignments that need to be answered. 1st assignment needs to be in its own Word document labeled 1st assignment Identify the phases of the Guest Cycle within a hotel. Then describe what occurs within each phase. Also, indicate which departments would be involved within each phase. 2nd assignment needs to be in its own word document labeled 2nd assignment Scheduling staff in the hotel industry is based on the forecasted occupancy for the scheduling period, and the hotel staffing guide. Explain how a hotel staffing guide is developed. 3rd assignment needs to be in its own word document labeled 3rd assignment New technological advances make it possible for an arriving guest to bypass the front desk and go directly to their room, opening the door with their mobile device. Explain why this is good (or bad) for the hotel industry – defend your position! 4th assignment needs to be in its own word document labeled 4th assignment The Providence Hotel has 800 guest rooms and 625 were occupied last night. Today there are 300 scheduled to depart the hotel and with a convention in the city 575 are expected to arrive. Historical data suggests the following: 15 No Shows, 15 Cancels, 4 Early Arrivals, 6 Walk-Ins, 8 Overstays, and 12 Understays. Use the Adjusted Forecast to calculate the Rooms Occupied Tonight. Be sure to adjust your departures and arrivals when doing the calculation. Show you work on how you arrived at your answer. 5th assignment needs to be in its own word document labeled 5th assignment Describe the Service-Expectation Gap. What is it, and what does it mean for a hotel?
6th assignment needs to be in its own word document labeled 6th assignment Explain Revenue Management within a hotel and how and why it is used. Describe some the tactics that are used during low demand and high demand times (at least 3 of each type). 7th assignment needs to be in its own word document labeled 7th assignment The JWU Hotel has 1000 rooms and 770 rooms were occupied last night. Today 400 rooms are scheduled to checkout and there are 300 reservations. Using the Simple Unadjusted Forecast to calculate the Rooms Occupied Tonight. Show your work on how you arrived at your answer. 8th assignment needs to be in its own word document labeled 8th assignment If a hotel had $163,000 in Room Revenue and 600 Available Room Nights, what would the REVPAR be?NOTE: Your Answer needs to be in the format: $xxx (No decimals, round to the nearest whole dollar.) 8th assignment needs to be in its own word document labeled 8th assignment 9th assignment needs to be in its own word document labeled 9th assignment What is the most interesting thing you learned in this class, and why? 10th assignment needs to be in its own word document labeled 10th assignment What is Overbooking and explain why this is done in hotels?
11th assignment needs to be in its own word document labeled 11th assignment The title of this course is “Managing the Hotel Guest Experience”. Identify and describe a least 4 different strategies/tactics that you have learned in this course that will assist in managing the guest experience.
12th assignment needs to be in its own word document labeled 12th assignment If a hotel had $169,000 in Room Revenue and 650 occupied rooms on a given night, the ADR for that night would be? (Your answer must be a whole number (no decimals).
Enter the value only, not a $ sign. 13th assignment needs to be in its own word document labeled 13th assignment A 200 room hotel has established a minimum par inventory of hand towels at 2,400. At the beginning of the month, the hotel has 2750 hand towels. At the estimated occupancy for the month, the housekeeping manager estimates that the hotel will “consume” 1,000 towels in the month. Orders for towels are placed once a month and take 30 days to be delivered.
If the housekeeping manager wants to have 3,000 towels on hand on the last day of the month, how many towels should be ordered? Show your math.
14th assignment needs to be in its own word document labeled 14th assignment Expenses which do not change with the volume of business are known as costs. Those which do change with the volume of business are known as costs.
15th assignment needs to be in its own word document labeled 15th assignment First describe the importance of Teamwork within a hotel setting. Then using back-of-the-house and front-of-the-house departments and positions, explain the use of teamwork between those departments to accomplish their jobs. Provide at least 2 examples.
16th assignment needs to be in its own word document labeled 16th assignment How do guest reviews that are published on a Consumer Generated Content website (like Yelp) contribute to potential guests expectations?

 

🚨 Struggling with where to start this assignment? Follow this guide to tackle your assignment easily! 🚨

This set of assignments covers fundamental aspects of hotel management, including guest experience, revenue management, staffing, forecasting, and customer expectations. Below is a breakdown of how to approach each task effectively.

1st Assignment: The Phases of the Guest Cycle

  • What to Do: Identify the key phases of the guest cycle (Pre-Arrival, Arrival, Stay, Departure, and Post-Stay).
  • How to Approach:
    • Define each phase and explain the processes involved.
    • List the hotel departments responsible for each phase (e.g., Front Desk, Housekeeping, Reservations).
    • Discuss the role of customer service in enhancing each phase.

2nd Assignment: Hotel Staffing Guide Development

  • What to Do: Explain how a staffing guide is created based on forecasted occupancy.
  • How to Approach:
    • Define a staffing guide and its importance.
    • Discuss how occupancy rates impact staffing decisions.
    • Provide an example of how scheduling changes based on high vs. low occupancy.

3rd Assignment: Mobile Check-In Technology in Hotels

  • What to Do: Defend whether mobile check-in benefits or harms the hotel industry.
  • How to Approach:
    • List the advantages (e.g., convenience, reduced wait times).
    • List the disadvantages (e.g., less personal interaction, security concerns).
    • Provide a final opinion backed by reasoning.

4th Assignment: Adjusted Forecast Calculation

  • What to Do: Calculate the number of occupied rooms for the night using given data.
  • How to Approach:
    • List all factors affecting occupancy (arrivals, departures, cancellations, etc.).
    • Use the adjusted forecast formula to calculate room occupancy.
    • Show your work step by step.

5th Assignment: Service-Expectation Gap

  • What to Do: Define the concept and explain its impact on hotel service.
  • How to Approach:
    • Describe what the gap is and why it happens.
    • Provide examples of how hotels address this issue.

6th Assignment: Revenue Management in Hotels

  • What to Do: Explain how revenue management is used and tactics for different demand periods.
  • How to Approach:
    • Define revenue management.
    • List at least three tactics for low-demand and high-demand periods.
    • Provide real-world examples.

7th Assignment: Simple Unadjusted Forecast Calculation

  • What to Do: Use the basic formula to determine tonight’s room occupancy.
  • How to Approach:
    • List the given numbers (occupied rooms, checkouts, reservations).
    • Perform the calculation step by step.

8th Assignment: RevPAR Calculation

  • What to Do: Calculate Revenue Per Available Room (RevPAR).
  • How to Approach:
    • Use the formula: RevPAR = Room Revenue ÷ Available Rooms.
    • Show the math and round to the nearest whole number.

9th Assignment: Most Interesting Learning Experience

  • What to Do: Reflect on what you found most valuable in the course.
  • How to Approach:
    • Choose a specific topic or concept.
    • Explain why it stood out to you.
    • Relate it to real-world hotel management.

10th Assignment: Overbooking in Hotels

  • What to Do: Explain why hotels overbook rooms.
  • How to Approach:
    • Define overbooking and why it happens.
    • Discuss the risks and benefits.
    • Provide real-world examples of overbooking policies.

11th Assignment: Strategies for Managing Guest Experience

  • What to Do: Identify and describe four guest experience strategies.
  • How to Approach:
    • Choose strategies like personalized service, loyalty programs, etc.
    • Explain how each improves the guest experience.

12th Assignment: ADR Calculation

  • What to Do: Calculate the Average Daily Rate (ADR).
  • How to Approach:
    • Use the formula: ADR = Room Revenue ÷ Occupied Rooms.
    • Show your calculations and round to the nearest whole number.

13th Assignment: Hotel Linen Inventory Calculation

  • What to Do: Determine how many towels should be ordered.
  • How to Approach:
    • Identify the current and desired towel count.
    • Subtract estimated usage from total inventory.
    • Show the step-by-step calculation.

14th Assignment: Fixed vs. Variable Costs in Hotels

  • What to Do: Define and differentiate fixed and variable costs.
  • How to Approach:
    • Provide definitions.
    • Give examples of each type of cost in a hotel setting.

15th Assignment: Teamwork in Hotel Operations

  • What to Do: Explain the importance of teamwork in a hotel.
  • How to Approach:
    • Describe how departments (Front Desk, Housekeeping, Food & Beverage) collaborate.
    • Provide two real-world examples of teamwork in action.

16th Assignment: Impact of Guest Reviews

  • What to Do: Discuss how online reviews influence potential guests.
  • How to Approach:
    • Explain how reviews shape guest expectations.
    • Provide examples of positive and negative review impacts.
    • Suggest how hotels can manage online reputation.

By following this guide, you will be able to complete each assignment systematically and provide well-structured responses. Let me know if you need further clarification! 🚀

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